Rummy Realm Cancellation Statement Policy

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If any contest or competition gets cancelled or disrupted for any reasons whatsoever, Play Games24x7 has an option to either cancel and refund the payments made by the user(s) towards such contest or competition, if any; or settle it at the stage up to which it is completed. The decision of Play Games24x7 shall be final in this regard.
 

Rummy Realm Refund and Cancellation Policy

In the event, a rummy Game is cancelled by RummyRealm due to technical or other glitches at our end or due to some player(s) indulging in any form of unfair game play; the following settlement policy shall be followed:

Points Rummy Cash Games:

In the event of cancellation of a Points Rummy Cash Game, the table balance of each player is restored to the amount at the beginning of the cancelled Cash Game and credited back to each player’s account. The same process is applied in Points Rummy Cash Games where collusion or cheating is detected in addition to any further action that RummyRealm decides to take against players engaging in such activities as per the Terms.

Pool Rummy Cash Games:

In the event of cancellation of a Pool Rummy Cash Game at any stage, the entry fees paid by all players shall be refunded. In Pool Rummy Cash Games where collusion or cheating is detected, the entry fee paid by other players is refunded to them and the entry fee paid by players indulging in collusion or cheating is dealt with as per the Terms in addition to such further action as may be necessary in the opinion of RummyRealm.

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Deals Rummy Cash Games:

In the event of cancellation of a Deals Rummy Cash Game at any stage, the entry fees paid by all players shall be refunded. In Deals Rummy Cash Games where collusion or cheating is detected, the entry fee paid by other players is refunded to them and the entry fee paid by players indulging in collusion or cheating is dealt with as per the Terms in addition to such further action as may be necessary in the opinion of RummyRealm.

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